Terms and conditions

1 · Who you contract with

[PENDIENTE: registered name of the landlord], [PENDIENTE: KvK number], [PENDIENTE: registered address]. The five apartments are in Islantilla, Huelva, Spain.

We let directly. There is no agency in between and there is no front desk.

2 · What you are booking

One of the five apartments, for the nights you choose. Each apartment page states how many guests it takes, how many bedrooms it has and what is in it. That is what you are booking.

The number of guests you enter is the number who come; more than the apartment allows, the system will not book.

3 · The price

The price is worked out night by night by our system, not by a table on this page. What you see before you confirm — the nights, the final clean, any discount and the total — is the price.

All amounts are in euros and include VAT. One booking covers at most 90 nights; for a longer stay we make you a tailored offer.

4 · Booking, deposit and balance

When you pick dates the system holds them for you for a while, with the time on screen. If it runs out they are released: that way nobody keeps an apartment blocked for weeks without paying.

To confirm the booking you pay a deposit of 25 % of the total. The balance falls due at the latest 30 days before arrival, and you are told in good time.

5 · Paying by bank transfer

If you choose bank transfer you get the account details and your booking reference by e-mail. Put that reference as the description of the transfer: it is how we find your payment.

The booking then stands for 72 hours. If the amount has not arrived by then it lapses and the nights are released for someone else.

6 · Cancelling

You cancel by writing to us. What you get back depends on how many days before arrival you tell us:

• 14 days ahead: 100 % refunded
• 7 days ahead: 50 % refunded
• Less than 7 days ahead: no refund

7 · Changing a booking

Dates or apartment cannot be changed on screen. Write to us: we will see whether it can be done and at what price, because different dates can mean a different rate.

8 · Arrival, keys and departure

There is no front desk. The time of arrival and where the keys are collected we agree with you personally, by e-mail, before you come. What is not settled yet you will find in the frequently asked questions — as an open point, not as an assumption.

9 · If something goes wrong

If something is wrong with the apartment, say so at once: what we can fix on the spot, we fix on the spot. Complaining afterwards about something we never had a chance to see is harder for both of us.

You are liable for damage caused during your stay that is down to you.

10 · Applicable law

This agreement is governed by the law that follows from the landlord’s establishment in point 1. While that detail is missing there is no choice of law here: inventing one would cost the weaker of the two parties — you — the most.